A technical crew of more than 250 engineers and technicians work in various disciplines of electrical, electronic and mechanical engineering work to provide high levels of technical support and logistics services to a broad customer base. Their professional skills enable them to offer exceptional maintenance service, essential for prolonging system reliability and reducing disruption to operations to a minimum. The coverage of the technical support and logistics services extends to all regions of Saudi Arabia through seven service areas covering all the cities and border crossing points. Central workshops have also been established for the mechanical, electrical and electronics work in Dammam, Jeddah and Riyadh. Maintenance is carried out not only on Technical United products but also on any other product provided by another company.
The need to maintain the cost of operation and maintenance activities within the planned budgets is emphasized, in addition to optimizing spare parts consumption and control of the inventory levels. On- going training is key to developing technical staff capabilities and enhancing their competencies.